What We Do
LUXOLO helps you confidently exchange currency into bitcoin wealth, including securing, managing and using your new money.
In-Person Desk Exchange
When you’re ready to place an exchange order, we welcome you to experience LUXOLO Signature Service. This premium service is included with each desk order and includes a generous two-way discussion and orientation in order for you to become comfortable, conversant and able to confidently handle your cryptocurrency funds. We can speak with you over the phone or in person. Our aim is to provide you with powerful tools and resources to secure, manage and use your cryptocurrency.
Disclaimer: LUXOLO is not a financial advisor, investment advisor, custodian or fiduciary, so it’s incumbent upon the investor to seek adequate education and professional advice prior to any exchange order. Please also review LUXOLO’s Limitation of Liability Statement.
Cryptocurrency Exchange Order Process
- Orientation of the bitcoin exchange marketplace
- Discussion of wallet storage options and security
- Some basic tax and legal considerations of cryptocurrency
- Integration of bitcoin into your existing investment portfolio
- Q&A session
- Guidance completing the transaction Purchase Order form
- AML Regulatory Review and Approval
- Remitting certified funds to LUXOLO
- Fulfillment and confirmation of your order
- Reasonable post-transaction support
Finally, please note that valid positive identification, full contact information, SSN, certain background information and your signature are all required by federal law regulations for money service businesses in order to process and complete your transaction. Certified funds via wire transfer to LUXOLO are required.
Each desk order transaction includes a pre-order consultation, LUXOLO Signature Service and reasonable post-transaction support. The fee for a desk order is a sliding scale based on the exchange amount; please inquire.
Schedule a Meeting with our Exchange Desk Advisor
LUXOLO’s bitcoin ATM accepts $USD cash from you and immediately delivers bitcoin cryptocurrency to your scanned wallet. The machine will accept $20, $50 and $100 bill denominations. If you don’t have a wallet, you will need to first download and install a trusted wallet app on your smartphone (discussed in How To Bitcoin) to which exchange proceeds will be delivered.
In order to process your transaction, $USD cash funds, a domestic cellular phone and a government issued ID are required. The ATM will send you an SMS text with a security code which you must enter to commence your transaction.
LUXOLO’s bitcoin ATM charges you a one-time transaction fee that is 8% of the exchange amount. Once you own your cryptocurrency, there are no more currency exchange fees; only very small transaction fees that are called transaction mining fees that for bitcoin are currently in the range of USD $0.18 to $0.52 per transaction, regardless of transaction amount.
For more information about selecting and using cryptocurrency wallets, check out our recent blog post “Detailed Bitcoin FAQ.“
By popular demand, we’ve created this concise, easy to read booklet to help you understand bitcoin. It’s so simple, even your 8-year old will get it. Satisfaction guaranteed or we’ll send you a free bitcoin bumper sticker.